مؤسسة الشرق الأوسط للنشر العلمي
عادةً ما يتم الرد في غضون خمس دقائق
Job satisfaction and individual performance at work are two complementary fields of study that are part of occupational psychology. The objective of our study is to examine the impact of job satisfaction among nurses and healthcare technicians on their performance and counterproductive behavior. Based on the literature on professional services in general and in the healthcare sector in particular, we developed a research model around two hypotheses. Data collection was carried out among the nursing staff at EL GHASSANI Hospital in Fez. The sample size was n=138, and a correlation analysis, linear regression was conducted to explain the relationship between the variables. The main results showed strong correlations between the variables. This indicates that job satisfaction has a dual influence: moreover, the first aspect of this influence promotes performance in tasks, while the second reduces inappropriate behavior in the workplace, with a significant statistical value ≤ 0.05. Given these findings, and considering the internal and external factors of satisfaction that impact the individual performance of nurses and health technicians, we have proposed a set of recommendations relevant to the problem of our research. Nevertheless, several questions remain unanswered; therefore, we propose that a broader and deeper reflection on this subject would be necessary.