مؤسسة الشرق الأوسط للنشر العلمي
عادةً ما يتم الرد في غضون خمس دقائق
Smart technologies have emerged as transformative tools in advancing sustainable tourism by enhancing efficiency, optimizing resource use, and creating personalized, immersive visitor experiences. This systematic review synthesizes scholarly literature published between 2015 and 2025 to examine the global role of digital innovations—such as the Internet of Things (IoT), artificial intelligence (AI), big data analytics, and immersive technologies—in promoting environmentally, economically, and socially sustainable tourism. Guided by PRISMA methodology, the study analyzes trends, thematic areas, and implementation challenges, with a contextual emphasis on Jordan as a representative case of an emerging tourism economy. The findings reveal that smart technologies significantly contribute to sustainability through real-time monitoring, improved mobility, enhanced stakeholder collaboration, and more inclusive governance. Jordan's National Tourism Strategy (2021–2025) and eco-tourism projects demonstrate strong alignment with global smart tourism principles, yet face critical barriers including infrastructural limitations, fragmented policy frameworks, and digital capacity gaps. The review highlights key policy and practical implications, emphasizing the need for cross-sector collaboration, capacity building, ethical data governance, and financial incentives to scale smart solutions sustainably. Research gaps are identified in areas such as long-term impact assessment, inclusive technology design, and adaptive governance. The study concludes by offering strategic recommendations and future research directions to guide policymakers, practitioners, and scholars in leveraging smart technologies to enable resilient, inclusive, and sustainable tourism development.